21st Century Claims Management Best Practices ClaimsJournal.com Series

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JDi Data is honored to join the Claims Management ClaimsJournal.com team, and will be providing readers with the monthly column “21st Century Claims Management Best Practices”. Head over and read the first article of the series.

Improving Claims Management Through Cloud Computing

The idea of cloud computing or consuming information technology as a utility resonates a lot with the Application Service Provider (ASP) approach of the 1990s. This ‘out of the box’ platform gives claim departments the opportunity to transition their business model to address 21st-century market trends, and provide their customers speed and results.

What is Cloud Computing?

Cloud computing equips claims managers with hardware and software computing resources that are delivered as a service over a network (typically the Internet). Also known as Software as a service (SaaS) or Business Process Outsourcing (BPO), cloud computing essentially extends the idea of centralized computing services first offered in the 1960s with time-sharing and database storage.

How are claim departments benefiting?

The use of the cloud computing platform gives claim professionals several advantages, including:

  • Accelerated feature delivery. As claim managers begin to revamp their core systems and processes, many understand the importance of streamlining their workflow to achieve effective claim outcomes. Given the complexities of scenarios that come up during the claim management process, a continuous workflow improvement is implemented. As workflows are updated and new possible features are identified, a cloud-hosted system provides the benefit of faster implementations of new system components.


Read the full article over at ClaimsJournal.com