You want to keep the people around you safe. You do everything you can to make it that way. Employing safety codes, reporting each incident diligently, and reviewing what caused the injury or property loss are things you do routinely.
Yet accidents still happen. And you sometimes feel you see a pattern.
Often it seems that no matter what your design or intent is – accidents happen from mischance, misfortune, and misadventure. Even with contingency plans, strong preparedness, and excellent claims management review – you can face disaster.
Has it frequently seemed to you that there may be a way to find the incidents that are “more than coincidence?” There may be. The answer to avoiding the next injury may be as close by as using the correct claims management system.
What are two ways a claims management system can help discover safety issues before they happen? What are the most important challenges you can have ahead of you when wanting to improve safety ratings and prevent further avoidable accidents?
- Being able to organize your facts about what has been taking place over time – so that a pattern starts to surface.
- Being able to explain to the people who finalize changes – or arrange the necessary budgets – that there is a problem and that time, money, and energy are needed to repair the situation.
Reports, charts, graphs, and tabulations, are generally needed to monitor safety compliance among claims systems.
A system should allow you to report on accidents with a multitude of scenarios, such as, claim percentage, by accident type, day of the week, employee gender, employee age, employee length of employment, and even body part. A good claims management system allows you to run ad hoc reports, in case standard reports are not providing you the information you are searching for.
How your claims management system provides you with the information you are reporting is a significant factor in how useful it really is.
The primary objective of all occupational safety programs is to maintain a safe work environment. In order to ensure it, you need to capture the correct information related to the accidents. And you need a system that can pull the information into reportable charts and graphs.
Having to incorporate arcane codes to filter through columns of data will not help you influence the decision-makers you rely on.
A good claims system can help you control and learn from claims and incidents recorded throughout your program.
These incidents should be tracked to improve your safety and prevent further accidents similar to past occurrences. A good system should allow you to capture accidents and incidents so as to be able to track them. It should also provide a summary of its findings in clear and easy-to-decipher end products like simple graphs.
Addressing the underlying causal factors that are causing accidents is the only way you can prevent the accidents. This is not easily attainable if you are not capturing the necessary information to analyze your data. The foundation of a good loss safety program is a claims system, which allows you to capture the necessary information and then allows you the ability to pull this information into an analytical format to prevent further incidents.
What should you look for in a claims management system?
In summary, make sure your claims system is doing the work you need it to do. What you need to be done is a two-tier process, claim recording from the claims system and claim analysis from the projection factors.
You should be able to rely on your system to provide you with all the facts you need – even if you don’t know what those will be all the time. Ad hoc reporting is a must and should be doable with a good system. You also need a claims system that will give you those useful reports in a way that can easily and clearly be shared with people who may not be as close to the facts as you are.
In order to prevent the accidents, you need to identify, capture and analyze the underlying causal factors that are causing them. Claims management software helps you look for patterns in accidents. So, employing one will be your first step towards making a safe work environment.
About JDi Data Corporation
JDi Data Corporation has provided insurance claims software since 1992. JDi Data offers web-based workers compensation software and also claims systems for insurance claims departments, third-party administrators, and risk managers to administer property, casualty and general liability claims. JDi Data has built a reputation in quality claims management software with special emphasis on specialty lines and complex litigation.