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A Method for Documenting And Tracking Modified Work And Lost Time Workdays

Did you know that Claims Manager has a method for documenting and tracking modified work and lost time workdays? If maintained, this functionality can serve as a quick reference point that will help you understand the evolution of claims over time.

In this video, we will demonstrate claims manager functionality and also highlight enhancements that will become available in our 2018-01 release.

To access this functionality, you need to start from a worker’s compensation claim and select the employment tab.

There are two grids:

  • The modified work history grid is intended to maintain and track the time that the injured worker has returned to work in a modified capacity or has been released and returned to work in a modified capacity.
  • The last day worked to return to the work grid is intended to maintain interaction time when the injured worker is completely out of work.


These grids currently exist in all versions of Claim Manager coming soon and in the 2018.01 release. We have added functionality that will help improve accuracy and prevent data entry errors. Once you upgrade to 2018.01. The system will alert you when a date has been entered before the date of injury, when a future date has been entered, and when there are overlapping dates within or between the two statuses.

Examples of Usage

In our first example, we are going to enter a modified work history date that is before the date of injury.

The warning that appears lets you know that the date entered is before the date of injury. As we acknowledge that there may be a business case for such a date. We’ve given you the option to overwrite the warning by selecting Save this history anyway.

When the Save this history anyway has been selected, and you return to the grid, there is a red X that indicates there is a potential conflict.

Next, we will enter a beginning date of 9/24/2018 which is the date of injury and we will enter a future date of 11/14/2018. Now the system recognizes that the 11/14/2018 date is in the future and alerts you. As before you can choose to move forward with a future date by choosing Save This History Anyway.

The next example shows entering a beginning date of 9/24/2018 and then an end date of 9/27/2018. The system has not found any conflicts with the data as the beginning date is equal to the date of injury and the end date is not in the future.

In the following example, we will add a new record that overlaps with an existing period. The system will alert you to the conflict, as indicated previously you can overwrite the conflict by selecting Save this history anyway, however, this time we will cancel.

In the next example, we will enter a new period of modified work that is after the end date of the first injury. This is considered acceptable as there are no date conflicts.

The next example demonstrates entering a last-day worked entry of 10/01/2018. Note the system morning that indicates that the last day’s work date overlaps with an open period of modified duty.

In this last example, we are going to edit the 9/29/18 modified work entry to reflect an end date of 9/30/2018. Then we’re going to add a new period of lost time with a return to work date. Note that there are currently no valid data validation errors.

We hope that you found this video helpful. If you have any questions, please feel free to reach out to us and we’ll be happy to assist you.