JDi Answers Questions About Their Business Solutions

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JDi’s reputation is built on the experience of our executive team. For over 30 years, the JDi team has worked to develop innovative software solutions. JDi’s expertise goes beyond the application – we are dedicated to both equipping and educating our clients. We don’t just configure software – our team is dedicated to developing solutions and improving processes to help organizations grow. The core idea is simple: the more we learn together, the more we grow together. Your ideas, pain points, and concerns spark our innovation.
Through collaboration with our clients, we develop revolutionary solutions aimed at transforming static business practices.
On our website, you will find resources specifically crafted to share industry best practices and to help you get the most out of our suite of products. We share the answers to the most common questions we hear in our industry every day. Have a specific question you don’t see here? Make sure to reach out to our team and we will be sure to connect with you to share our experience.

Since we’ve been providing industry leaders with white-glove services for over twenty years, we often get asked the same questions about certificates of insurance, claim management, financial litigation, etc.

To get the answers straight from the specialists themselves, members of our marketing team, Jenna DeVries and Kala Lewis set up a Q&A to answer your frequently asked questions. Giving expert explanations are JDi’s own National Accounts Executive, Michael Del Fierro, Account Executive, Juan Oramas, and our Chairman, James DeRosa.

What is a Certificate of Insurance? How to Avoid a Fake COI

What is a COI and how to authenticate them: James answers Jenna’s questions on certificates of insurance.
Click Here to Read our CTrax FAQ Page.


How Does COI (Certificate of Insurance) Tracking Actually Work? (Explained)

A quick video explaining the specifics of using technology for certificate of insurance tracking. Jenna and Michael also discuss how a solution like CTrax can boost company productivity and efficiency instantly.

TimesManager Mobile Application Overview

Kala interviews Juan on the functionalities and how to properly navigate the Times Manager Mobile Application. Download at the iOS App Store or Google Play Store.

Construction Financial Claim Management EXPLAINED

James DeRosa, who has been in the financial and insurance industry for over 25 years answers Kala’s questions and explains Vendor Cost Control, a comprehensive administrative tool designed specifically for complex litigation services.

How to Manage Liability, Auto, Insurance, and Property Claims

Jenna and Mike go over Claims Manager and what the program does for clients.